Robotic Process Automation for Healthcare

Even as cutting-edge technology is transforming healthcare globally, hospitals are still grappling with inefficiencies in administration, as anybody who has ever visited a hospital has experienced. With RPA, hospitals and clinics can get the paperwork out of the way and focus on the people.

JiffyRPA automated ERM processes for a major Indian healthcare provider, drove down cost, turnaround times, and error rate simultaneously.

Our client, a leading healthcare provider in India, was experiencing delays in processing enterprise records management (ERM), as it was being performed manually. Extracting information from a wide variety of documents and updating necessary data manually was taking away valuable time from the team, which could have been put to better use.

With JiffyRPA’s superior document processing capabilities, the client increased marked speed and efficiency of operations, reduced costs, and improved customer satisfaction exponentially.

JiffyRPA: Keep your business in the pink of health.

In the era of WebMD, patients expect more facetime, more information, and a more consultative experience. Healthcare providers striving for a flourishing business need to focus as much on customer experience as the routine administrative work of a hospital/clinic.

With JiffyRPA freeing up their time, they can!

Processes JiffyRPA can automate

Scheduling of appointments

Extracting information from appointment requests, verification with the EMR, scheduling appointments, notifications to patient and doctor, update to any other application involved.

Patient onboarding

Extracting information from documents, filling onboading application with necessary details, scanning and uploading supporting documents, generating user ID etc.

Settling bills and insurance claims

Collecting information from across applications — labs, surgery, consultation etc., building consolidated bills and verifying for insurance compliance.

Transferring patient data and case histories across systems

Extracting data from documents and images, storing data in interoperable format, sharing with other hospital systems on request.

Managing revenue streams and cycles

Regulatory compliance checks

Regular audits across parameters, notifications and alters for non-compliant items.

Scheduling of appointments

Extracting information from appointment requests, verification with the EMR, scheduling appointments, notifications to patient and doctor, update to any other application involved.

Patient onboarding

Extracting information from documents, filling onboading application with necessary details, scanning and uploading supporting documents, generating user ID etc.

Settling bills and insurance claims

Collecting information from across applications — labs, surgery, consultation etc., building consolidated bills and verifying for insurance compliance.

Transferring patient data and case histories across systems

Extracting data from documents and images, storing data in interoperable format, sharing with other hospital systems on request.

Managing revenue streams and cycles

Regulatory compliance checks

Regular audits across parameters, notifications and alters for non-compliant items.