• Helpdesk Management

    Automate non-ticketing activities including pro-active application monitoring, query resolution and reporting

  • Ticket Management

    Automation SOP (standard Operating Procedures) that are repetitive – job restarts, password resets, access requests

  • Storage Management

    Dynamically manage storage based on usage and reduce infrastructure costs and reduce down time events

  • Alert Monitoring

    Enable alert rationalization including monitoring and reporting of not just high priority alerts thus helping detect system anomalies faster

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